General Terms

Any complaints and queries contact or write us.

The passengers are requested to co-operate with the bus operators to maintain punctuality.

The Ticket booked is not transferable.

Please carry a valid photo id while traveling.

Bus Operator reserves rights to change the seat while boarding.

The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities.

Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged.

Smoking & Consumption of liquor is prohibited on board.

Passengers hereby consent to receive communications by SMS / Email or calls from bus operator with regards to the services provided by them.

Passengers shall report at the boarding point at least 10 minutes prior to the scheduled departure time

Cancellation Terms

Cancellation has per cancellation policy of respective ticket.

Partial Cancellation Is Possible.

Partial cancellations will be refunded immediately

It Is Rights of Shiva Sai Travels To Change Cancellation Policy Any Time Without Prior To Notice

Bookings from this site will be eligible for cancellation through Cancellation Form on this site only, In case e-ticket is booked through an agent, please contact respective agent for cancellations.

On Cancellation, Refund will be credited in 3 To 10 working days in source payment.

Ticket once transferred cannot transferred or cancelled again.